Terms & Conditions
These Terms & Conditions (“Terms”) govern your use of shamveel.dev (“Website”) and provide general terms for professional software development, website maintenance, technical support, deployment, and infrastructure-related services provided by Muhammed Shamveel Pacheri (“we”, “us”, “our”, or “Service Provider”).
By using the Website or contacting us about our services, you agree to these Terms. The detailed commercial terms for a specific project or engagement will be set out in the applicable client work agreement, proposal, quotation, statement of work, invoice, or other written agreement (“Client Agreement”).
If there is any conflict between these Terms and a Client Agreement, the Client Agreement will prevail for that specific engagement.
1. Services
We may provide software development, website development, maintenance, technical support, deployment, infrastructure configuration, troubleshooting, and other technology-related services.
The exact scope, deliverables, fees, timelines, responsibilities, support arrangements, payment terms, intellectual-property rights, cancellation terms, and other commercial details will be determined by the applicable Client Agreement.
Work that is not included in the agreed scope may require separate approval and additional fees.
2. Client Responsibilities
The client is responsible for providing accurate information, content, approvals, access, credentials, materials, and cooperation reasonably required to perform the agreed services.
The client must ensure that it has the necessary rights and authority to provide any content, software, data, credentials, or other materials supplied to us.
Delays caused by missing information, unavailable access, delayed approvals, or third-party dependencies may affect delivery timelines.
3. Third-Party Services
Projects may depend on third-party services, including hosting providers, domain registrars, cloud platforms, APIs, payment providers, software libraries, and other external services.
Third-party services are subject to their own terms, pricing, availability, limitations, and policies. We are not responsible for changes, outages, suspension, pricing increases, security incidents, discontinued features, or other failures caused by third-party providers.
Responsibility for third-party costs and services will be determined by the applicable Client Agreement.
4. Fees and Payments
Fees, billing arrangements, payment deadlines, recurring payments, taxes, third-party costs, and payment-related obligations will be specified in the applicable Client Agreement, quotation, proposal, invoice, or payment request.
Failure to make required payments may result in suspension of non-essential services, subject to the applicable agreement and applicable law.
5. Intellectual Property
Intellectual-property ownership and usage rights will be determined by the applicable Client Agreement.
Unless otherwise agreed in writing:
- the client retains ownership of materials supplied by the client;
- third-party software and open-source components remain subject to their respective licenses; and
- we retain ownership of our pre-existing code, reusable components, tools, templates, systems, methods, and know-how.
6. Security and Operational Risk
We will provide services with reasonable professional care. However, software and online infrastructure involve inherent risks, including vulnerabilities, outages, configuration errors, data loss, third-party failures, and unforeseen technical issues.
Unless expressly agreed in the applicable Client Agreement, we do not guarantee uninterrupted availability, error-free software, complete security, or the prevention of all data loss or security incidents.
The client is responsible for maintaining appropriate backups unless backup management is expressly included in the applicable Client Agreement.
7. Suspension and Termination
Suspension, cancellation, termination, notice periods, refunds, outstanding payments, offboarding, and handover obligations will be governed by the applicable Client Agreement.
We may suspend or restrict services where reasonably necessary because of non-payment, security risks, unlawful use, unavailable access, or a material breach of these Terms or the applicable Client Agreement.
8. Limitation of Liability
To the maximum extent permitted by applicable law, we will not be responsible for losses caused by circumstances outside our reasonable control, including third-party outages, hosting or cloud-provider failures, internet or network failures, cyberattacks, compromised client credentials, client-side changes, or failures of third-party software or services.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
Any additional limitation of liability applicable to a specific engagement will be set out in the applicable Client Agreement.
9. Prohibited and Unlawful Use
The client must not use our services to facilitate unlawful activities, fraud, abuse, unauthorized access, distribution of malicious software, infringement of third-party rights, or any other activity prohibited by applicable law.
We may refuse or suspend work where continuing an engagement would reasonably expose us to unlawful activity or a material security risk.
10. Confidentiality
Both parties should take reasonable steps to protect confidential business, technical, financial, and operational information received from the other party.
Confidentiality obligations do not apply to information that is publicly available without breach, was lawfully known before disclosure, was independently developed, or must be disclosed under applicable law or lawful authority.
Any additional confidentiality obligations will be governed by the applicable Client Agreement.
11. Website Content and Availability
The information published on the Website is provided for general informational and business purposes.
We attempt to keep the Website accurate and current, but we do not guarantee that all information will always be complete, current, or error-free.
We may modify, update, suspend, or discontinue any part of the Website without prior notice.
12. Privacy
Our collection and handling of personal information through the Website is described in our Privacy Policy.
13. Governing Law
These Terms are governed by and interpreted in accordance with the laws of India.
Subject to any mandatory legal jurisdiction that may apply, disputes arising from or relating to these Terms or our services shall be subject to the jurisdiction of the competent courts in Kozhikode, Kerala, India.
14. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, it will be modified or interpreted to the minimum extent necessary to make it enforceable where legally permitted.
The remaining provisions will continue to apply.
15. No Waiver
Failure to enforce any provision of these Terms does not constitute a waiver of the right to enforce that provision or any other provision in the future.
16. Changes to These Terms
We may update these Terms from time to time to reflect changes to our services, business practices, technology, or applicable legal requirements.
The latest version will be published on the Website with an updated Effective Date.
Changes to these general Website Terms do not automatically modify the commercial terms of an existing project or contract unless permitted by the applicable Client Agreement or separately agreed in writing.
17. Contact
For questions regarding these Terms or our services, please contact: